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Author Subject: Demon tweeks c*ck up
6waysforward

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Post #1
Went on ebay last night and saw that demon tweeks had put a few bits on there. Anyways i saw a ph 3 omp UPPER strut brace for £47 odd so i hit the buy it now thinking "thats a good price".

So i pops on there website and low and behold, its the lower strut braces that are £47 and uppers are £79.

After looking at ebay, the listings have changed but on my "won item's" page it says the seller has updated this item but does not effect your purchase.

So i have paid for it by paypal, it clearly states that the seller assumes all responsibility for the listing and its for a UPPER strut brace, do you think they will honour there cock up and send me a upper for £47?????

This is all.

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Posted 13th Mar 2012 at 22:25
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phillipm

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Post #2
Probably, for one person it wouldn't be worth the hassle and feedback for changing it. Of course, if they sold a few at that they might change their minds.

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Posted 13th Mar 2012 at 22:38
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dangti6

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Post #3
If you have the receipt for the upper, and it mentioned Upper, then that is what you are going to be expecting to arrive. Wait and see, and in the event it is the lower, ask why. Probably not worth mentioning you realise what has actually happened.

Put the ball in their court and see what they say. As Phillip says, they probably will honour it in the event of a complaint to save the hassle as they made a boo boo.

I usually notice their eBay stuff is a fair bit cheaper than the DT website price.

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    • Posted 13th Mar 2012 at 22:45
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    7057sam

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    Post #4
    They aswell have AVO shocks for 79.99,anyone now if they any good with eibachs?

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    Posted 14th Mar 2012 at 02:27
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    peetypug

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    Post #5
    http://item.mobileweb.ebay.co.uk/viewitem?itemId=200726689869&cmd=VIDESC

    Still doing them at £47

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    Posted 14th Mar 2012 at 07:35
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    footah212

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    Post #6
    I might buy 1 too.

    failry sure they will have to honour it.

    Does your receipt say Upper?

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    Posted 14th Mar 2012 at 16:58
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    6waysforward

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    Post #7
    It came through today as a lower strut brace with the invoice saying lower. I will ring them tomorrow and moan as my ebay listing clearly states that i won the upper brace. I also copied the page saying upper so i will print that off also with the bit saying that the seller assumes all responsibility for the listing.

    Wish me luck.

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    Posted 14th Mar 2012 at 20:03
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    footah212

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    Post #8
    6waysforward wrote:
    It came through today as a lower strut brace with the invoice saying lower. I will ring them tomorrow and moan as my ebay listing clearly states that i won the upper brace. I also copied the page saying upper so i will print that off also with the bit saying that the seller assumes all responsibility for the listing.

    Wish me luck.


    Thay have listed ebay item as an upper sent you a lower. I recon they are duty bound to send you the item described.

    Good Luck

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    Posted 14th Mar 2012 at 21:02
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    6waysforward

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    Post #9
    Had a email back today saying that there very sorry for the cock up ( due to automated computer listings ) and they will pay the postage to send back the lower brace and get a upper brace sent out asap for the original auction price of £47.

    Smile Smile Smile

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    Posted 15th Mar 2012 at 19:20
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    marksorrento205

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    Post #10
    Cant say fairer than that Smile Good effort all round I say Thumbs up

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    Posted 15th Mar 2012 at 19:29
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    dangti6

    aka JKshooter

    Location: Taunton, Somerset

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    Post #11
    6waysforward wrote:
    Had a email back today saying that there very sorry for the cock up ( due to automated computer listings ) and they will pay the postage to send back the lower brace and get a upper brace sent out asap for the original auction price of £47.

    Smile Smile Smile


    Fair one. Are they actually giving your postage payment or holding on to it as a credit note?

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    • Posted 15th Mar 2012 at 19:42
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    redrallye

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    Post #12
    Excellent Thumbs up

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    Posted 15th Mar 2012 at 19:56
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    6waysforward

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    Post #13
    dangti6 wrote:
    6waysforward wrote:
    Had a email back today saying that there very sorry for the cock up ( due to automated computer listings ) and they will pay the postage to send back the lower brace and get a upper brace sent out asap for the original auction price of £47.

    Smile Smile Smile


    Fair one. Are they actually giving your postage payment or holding on to it as a credit note?


    Not sure but the £2 it will cost me to send it, i dont mind Smile

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    Posted 15th Mar 2012 at 20:32
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