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Author Subject: Never Ever using again.!!!!!!
Day666

Seasoned Pro

Location: Bristol

Registered: 20 Apr 2013

Posts: 5,214

Status: Offline
Post #1
Ordered items for the 6 from Demon Tweeks last Weds said all in stock on internet & took full amount plus extra carriage charge for next day Delivery !!
Surprise surprise nothing delivered by Friday?

I ring up Friday & was told by a fantastic helpful lady that items are due in today Monday & I should get them this Weds....
My carriage would be fully refunded ...
Anyway went to Gerston hill climb to watch Pug Racing / Miles Sat & bought the items I wanted still boxed cheaper....

I rang DT 8.30 this morning to cancel my order ..only to be told items came in Sat & have been packed up ready to go ..they can't find parcel because of 300-400 others in cages mixed up ...
So I'm going to have to refuse delivery .!!!
And wait until they receive parcel back before I'm fully refunded £145.00
What a Joke !!!?
Posted 24th Jun 2013 at 15:31
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buzzbrightyear

Seasoned Pro

Location: hiding all receipts for car

Registered: 09 Jul 2008

Posts: 11,901

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Post #2
I thought this was about drugs

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Posted 24th Jun 2013 at 18:29
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mike rallye

Seasoned Pro

Location: mold

Registered: 03 Sep 2008

Posts: 1,618

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Post #3
The way I understand that , is it not demon tweeks fault , that you bought them somewere else cheaper. Maybe you should of waited until after the show, if you knew you might of been buying something there.

I understand that there was a error with parts not been in stock, but mistake do happen.
Posted 24th Jun 2013 at 18:56
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allye

Regular

Location: Devizes

Registered: 05 May 2011

Posts: 204

Status: Offline
Post #4
I've used them several times found them to be fine.

I would say you got unlucky.

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Posted 24th Jun 2013 at 19:07
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Day666

Seasoned Pro

Location: Bristol

Registered: 20 Apr 2013

Posts: 5,214

Status: Offline
Post #5
mike rallye wrote:
The way I understand that , is it not demon tweeks fault , that you bought them somewere else cheaper. Maybe you should of waited until after the show, if you knew you might of been buying something there.

I understand that there was a error with parts not been in stock, but mistake do happen.


Should of made it clearer .!!!

Bought items last Weds for Delivery last Thursday next day 24hr .!!!
Nothing came ...so next day after NO delivery ...Friday rang & was told they were out of stock & website was wrong & I would get it this Weds coming ....7 days later ...!!!!!
So I canceled order & asked for my money back !!!!
After that Sat saw stuff for sale @ Gerston hill climb ...bought it ...
Today Monday I get a Email to say goods gone out .!!!!
I rang & was told another mistake made & I will have to turn down delivery ....
When they receive goods back ...approx 9days from me paying & cancelling ....I will get my Debit card ..Credited ...
Few hope that makes sense Thumbs up
Posted 24th Jun 2013 at 19:37
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Day666

Seasoned Pro

Location: Bristol

Registered: 20 Apr 2013

Posts: 5,214

Status: Offline
Post #6
allye wrote:
I've used them several times found them to be fine.

I would say you got unlucky.


Maybe ?
Haven't used them for over 20yrs since my Mini racing days...

The young lady from Demon Tweeks said... ring & order by phone next time as Website does play up with stock availability .!!!
To be fair they were GREAT on the phone ...but I just want my Card credited by £145.00 not a small amount .!!! Wink
Posted 24th Jun 2013 at 19:42
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ian7675

Techno Viking

Location: Gloucestershire

Registered: 12 Oct 2007

Posts: 6,068

Status: Offline
Post #7
Ah, I was under the impression you rang to cancel the order this morning after buying the stuff on the weekend. I was going to say, you can't blame them for having packaged and sent the items despite their failing for displaying items in stock when they weren't.

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Posted 24th Jun 2013 at 19:54
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pete_rallye

Seasoned Pro

Location: Yorkshire

Registered: 12 Dec 2002

Posts: 5,253

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Post #8
I've spent £k's at Demon Tweeks over the years and have had no issues dealing with them over the phone, in fact I would commend them on there service. I have heard a few stories of them selling stuff that isn't in stock though, and now there on ebay (what appears to be several sellers names too) and when ordering stuff from there website, I would personally ring them up to order. Its always worthwhile asking for a club discount too!

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Posted 24th Jun 2013 at 22:46
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armzsc6

Seasoned Pro

Location: Crowborough

Registered: 22 Mar 2008

Posts: 3,445

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Post #9
I ordered loads of fuel parts and pipes from them And weld in plates for my harnesses. All showed in stock, I reviewed nothing for a week. I then rang them and the woman said conveniently the exact same thing they told you "oh it's going to be posted out first thing tomorrow" makes me think if I hadn't chased I would never have received.... She said one of the braided hose finishers wasn't in stock. (Though the site said it was) Would have been nice to know what the f**k was going on instead of waiting for over a week for something with next day delivery.....

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Posted 24th Jun 2013 at 22:51
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owain

Seasoned Pro

Location: Essex

Registered: 20 May 2009

Posts: 9,185

Status: Offline
Post #10
I've had nothing but good experiences with them. They let me buy helmets of different sizes on sale or return, mate of mine even did the same with about four sets of seats, no problems.

No company is perfect.

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Posted 25th Jun 2013 at 00:31
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buzzbrightyear

Seasoned Pro

Location: hiding all receipts for car

Registered: 09 Jul 2008

Posts: 11,901

Status: Offline
Post #11
I tried a few helmets on in there store and caught lice

________________________________________

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Moonstone phase 7 gti6
My Project thread: http://www.306gti6.com/forum/showthread.php?id=119992&page=1
Posted 25th Jun 2013 at 09:52
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owain

Seasoned Pro

Location: Essex

Registered: 20 May 2009

Posts: 9,185

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Post #12
I'm willing to bet you've caught a few lice from a few helmets in your time.

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Posted 25th Jun 2013 at 09:53
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miles

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Location: Ringwood

Registered: 28 Dec 2002

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Post #13
From what I understand allot of pages in there cat you have to pay for in advertising, they process the order and send the order to the company to ship direct, I know not many things I have ordered from them come from them.
Good to see you too, Missed all the action on Sunday

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Posted 25th Jun 2013 at 19:14
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matt evans

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Location: Stourbridge

Registered: 16 Sep 2009

Posts: 2,290

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Post #14
Ive used them for the best part of 20 yrs, and they always seem to get it right first time for me. Helpful on the phone, plus reasonably switched on with most cars.

Not always the cheapest, but prob one of the most reliable out there.

________________________________________

1999 Astor Grey GTi-6 OEM+ (now gone...)
2004 Aegean Blue 206 GTi 180 (also gone...)
2006 Skoda Fabia vRS in Sprint Yellow

honestly3k wrote:
Do you wrestle for a living matt? You sound like a monster LOL


owain wrote:
Nothing involving a 306 can be considered worthwhile.

Posted 25th Jun 2013 at 19:22
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midlife

Seasoned Pro

Location: Colne, Lancashire

Registered: 13 Mar 2006

Posts: 7,544

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Post #15
Ive used them for the best part of 30 yrs, and they always seem to get it right first time for me. Helpful on the phone, plus reasonably switched on with most cars.

Not always the cheapest, but prob one of the most reliable out there

(Thanks Matt)

Cool

________________________________________

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Posted 25th Jun 2013 at 19:37
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matt evans

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Post #16
midlife wrote:
Ive used them for the best part of 30 yrs, and they always seem to get it right first time for me. Helpful on the phone, plus reasonably switched on with most cars.

Not always the cheapest, but prob one of the most reliable out there

(Thanks Matt)

Cool


f**k you are old Wayne.......LOL

________________________________________

1999 Astor Grey GTi-6 OEM+ (now gone...)
2004 Aegean Blue 206 GTi 180 (also gone...)
2006 Skoda Fabia vRS in Sprint Yellow

honestly3k wrote:
Do you wrestle for a living matt? You sound like a monster LOL


owain wrote:
Nothing involving a 306 can be considered worthwhile.

Posted 26th Jun 2013 at 09:40
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dangti6

aka JKshooter

Location: Taunton, Somerset

Registered: 15 Jun 2006

Posts: 10,305

Status: Offline
Post #17
For better pricing, use their sister company - JJC Race and Rally.

I recently received something damaged from them. It's been 2 days since I contacted customer services with no reply but I will give them a chance to sort it as otherwise I'm perfectly happy with their super fast delivery.

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    • Posted 26th Jun 2013 at 09:52
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    midlife

    Seasoned Pro

    Location: Colne, Lancashire

    Registered: 13 Mar 2006

    Posts: 7,544

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    Post #18
    matt evans wrote:
    midlife wrote:
    Ive used them for the best part of 30 yrs, and they always seem to get it right first time for me. Helpful on the phone, plus reasonably switched on with most cars.

    Not always the cheapest, but prob one of the most reliable out there

    (Thanks Matt)

    Cool


    f**k you are old Wayne.......LOL





    Cool

    ________________________________________

    Get used to seeing the yellow one !!!MehMehMehMehMeh
    Team 330™Cool
    Team "no front end or engine"
    Team "LIMITED EDITION" I live for the 306 stickerSmug
    Team 0-60 in 6.44 & standing qtr in 14.808 @ 94.55mph all with std engineSmug
    203bhp Corolla T-Sport daily driver stealthier than Kwai Chang Caine
    Posted 26th Jun 2013 at 12:18
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    daver6

    Seasoned Pro

    Location: Durham

    Registered: 08 Aug 2010

    Posts: 2,379

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    Post #19
    waiting for the "I've used D.T. for 40 years"

    OAP wars

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    Posted 26th Jun 2013 at 19:13
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    Carl Chambers

    Seasoned Pro

    Location: suffolk/norfolk

    Registered: 10 Sep 2004

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    Post #20
    I too find Demon Tweeks great and will haggle on price or price match sometimes, but they are always helpful and everything comes when it should most of the time.

    JJC are also very good!

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    email; pugnacious.peugeot@yahoo.co.uk
    .
    C.M.CHAMBERS CARS
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    Posted 26th Jun 2013 at 20:40
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    matt evans

    Seasoned Pro

    Location: Stourbridge

    Registered: 16 Sep 2009

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    Post #21
    daver6 wrote:
    OAP wars


    No contest, Coskev wins that hands down. Whistle

    ________________________________________

    1999 Astor Grey GTi-6 OEM+ (now gone...)
    2004 Aegean Blue 206 GTi 180 (also gone...)
    2006 Skoda Fabia vRS in Sprint Yellow

    honestly3k wrote:
    Do you wrestle for a living matt? You sound like a monster LOL


    owain wrote:
    Nothing involving a 306 can be considered worthwhile.

    Posted 27th Jun 2013 at 08:57
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    midlife

    Seasoned Pro

    Location: Colne, Lancashire

    Registered: 13 Mar 2006

    Posts: 7,544

    Status: Offline
    Post #22
    matt evans wrote:
    daver6 wrote:
    OAP wars


    No contest, Coskev wins that hands down. Whistle


    Ahhh but my dads bigger than hisWhistle

    Cool

    ________________________________________

    Get used to seeing the yellow one !!!MehMehMehMehMeh
    Team 330™Cool
    Team "no front end or engine"
    Team "LIMITED EDITION" I live for the 306 stickerSmug
    Team 0-60 in 6.44 & standing qtr in 14.808 @ 94.55mph all with std engineSmug
    203bhp Corolla T-Sport daily driver stealthier than Kwai Chang Caine
    Posted 27th Jun 2013 at 14:36
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    mcvite

    Regular

    Location: basingstoke

    Registered: 23 May 2012

    Posts: 303

    Status: Offline
    Post #23
    Just to add to the other views that people have had over the years or just recently with Demon Tweeks i have used this company on and off for over 33 years, on various rs's and cosworth and my range of motorbikes ie fireblades and ducatis which i have owned over the years and have spent thousands with this company, i always have had excellent service from them and 9 times out of 10 the parts have turned up on time,when indicated,thought i would just add my views Thumbs up

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    Posted 27th Jun 2013 at 15:47
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    matt evans

    Seasoned Pro

    Location: Stourbridge

    Registered: 16 Sep 2009

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    Post #24
    midlife wrote:
    matt evans wrote:
    daver6 wrote:
    OAP wars


    No contest, Coskev wins that hands down. Whistle


    Ahhh but my dicks bigger than hisWhistle

    Cool


    EFA...Thumbs up

    ________________________________________

    1999 Astor Grey GTi-6 OEM+ (now gone...)
    2004 Aegean Blue 206 GTi 180 (also gone...)
    2006 Skoda Fabia vRS in Sprint Yellow

    honestly3k wrote:
    Do you wrestle for a living matt? You sound like a monster LOL


    owain wrote:
    Nothing involving a 306 can be considered worthwhile.

    Posted 27th Jun 2013 at 15:52
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    midlife

    Seasoned Pro

    Location: Colne, Lancashire

    Registered: 13 Mar 2006

    Posts: 7,544

    Status: Offline
    Post #25
    Laugh my ass off

    Cool

    ________________________________________

    Get used to seeing the yellow one !!!MehMehMehMehMeh
    Team 330™Cool
    Team "no front end or engine"
    Team "LIMITED EDITION" I live for the 306 stickerSmug
    Team 0-60 in 6.44 & standing qtr in 14.808 @ 94.55mph all with std engineSmug
    203bhp Corolla T-Sport daily driver stealthier than Kwai Chang Caine
    Posted 27th Jun 2013 at 16:06
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