Ok so back in August this year my car was parked up at work as usual and the company Mondeo was parked up next to it. A clumsy colleague opened the door and did this....
Anyway, long story short, the company agreed to pay the repair costs for that panel via purchase order and I took it as an opportunity to have a few other things tarted up whilst it was in the bodyshop. The company wanted me to choose 3 bodyshops to get quotes from for cost comaprison purposes with a view to choosing one and makiing the purchase order for that company.
Regrettably, I decided on using the services of
They quoted around £470 to deal with just the offside rear quarter panel which had additional dents to remove not only the one caused by my careless colleague. I thought that was a fair estimate. I then asked for additional work to be carried out at the same time but for payment to be made by me in cash. The extra work to be carried out was as follows:
1. Prepare and paint the strip of metal between the rear bumper and light clusters because of a small dent and scratches.
2. Prepare and paint rear bumper. Massage out a small dent in the process.
3. Prepare and paint the lower part of the passenger side door because of rust caused by a previous poor spray job.
For this we agreed on £250 cash on top.
Before the car went in I was very specific with Tony to tell him I expected nothing less than the colour to match the original paint and he said he would see to it that it would be done. I also told him to take his time and not rush because I wanted it done properly. I also offered to give him the paint code so they could obtain the right paint.
So the car goes in late August and 3 days later I get a phone call to pick up so I head down Friday afternoon after work. The cars parked up in the shade so I move it into the orange afternoon sunshine, which isn't ideal conditions, to inspect the work. All the dents have been removed perfectly from what I could see and other than a small area of orange peel on the lower part of the passenger door and a small run on an inconspicuous area of the bumper I pay and drive the car home.
Anyway when I get home and park the car in some good light I see this...
If you look closely and compare the boot lid (original paint ) to the offside quarter panel (new) you can see this is a completely different colour. Not only is the base colour black much darker than the original, in all their virtue they've decided to add a load of purple glitter which gave a horrendous 2 tone colour when you caught the light correctly. Together with this and some rather disgraceful holidays and runs I found on the bumper and overspray literally everywhere on other panels, windows and on the interior, I emailed
This was a comical experience. Imagine two bodgers who think all the punters know very little and you have some idea of the scenario here. Tony (the manager, who had a permanent smug grin on his face) and they're 'paint guy' (who looked like side show bob out of the Simpsons) both came out to inspect the paint with this 'heatgun light' which looked like it could have been the contents of a Morrisons Christmas cracker. They both stood there and looked at the paint with this mickey mouse light and both said 'we cant see any problem'. Dumbstruck for a moment I then pulled out my phone torch and went close with it and said your telling me you cant see any glitter in that paint? The next excuse was 'oh the whole cars been resprayed though'. Erm no I've owned the car for 8 years mate and a friend before that. I know exactly what's been resprayed and what's original. Tell you what mate have a good look round in all the door reveals and under the bonnet and tell me where the respray has been blended in to the original? The next excuse was 'well we looked for the paint code but we couldn't find it'. My reply was obvious, I asked you if you needed the paint code didn't I Tony, why didnt you phone me you have my number? Next excuse ' yeah but it isn't in the usual place'? Listen mate i've been a forum member for 8 years I can tell you that hundreds of 306's ran off the production line with the paint code on a sticker on the nearside strut.
It was excuse after excuse after excuse. They did finally admit it was wrong and to do it again though. I showed them the paint code and I stood in they're office and said if they did it well this time around Id be happy to recommend them on the forum, send them repeat business and use them again etc.
So the car goes in again for what was supposed to be another 3 days. After a week goes by with no phone call i get on the phone. Oh apparently the car was finished days ago and someone should have called me! Yeah thanks Tony you tosspot. So I head down there to find this (a picture taken at a later date).........
See the lower part of the passenger door and how different the colour is to the rest of the car? They removed all the old paint with glitter in and sprayed it again in the wrong colour black It looks even worse on the other side. So my options were to throw my toys out the pram (which doesn't end well) or just cut my losses so I just drove off very upset in the end.
The job on the whole is s**t. They never actually bothered to remove the rear bumper but instead sprayed with it in place, both times. Holidays and runs on the paint on the bumper, orange peel on the passenger door by the trim, spots of debris in the paint on the rear quarter panel, horrendously blended in on the front drivers side door just above the wing mirror where I don't even think they bothered to prepare it, just sprayed lacquer over the original paint. No attempt to even blend into the reveals on the drivers door it looks gash. Round the boot lid they taped right up close to the edge of the panel (in the boot reveal) and just yanked it off after lacquering leaving a thick rough line of lacquer which will start to deteriorate and peel over the visible part on the outside of the panel. Overspray everywhere which will take hours to remove with clay and polish. A real pikey job.
The most worrying thing is when I wash and leather with my synthetic chamois, when I dry over what they've done, my chamois starts to turn black a little so its questionable if they even applied enough lacquer in places.
Ive written this to warn other people who might be thinking of using this company. DONT. You will get a s**t job done guaranteed from my personal experience. Id rather chew my own arm of than send any of my vehicles there in future.
This is what they left between boot lid and panel.
This was there when I picked it up both times.
Bodytone Clicky
________________________________________
Team Peugeot Sport 308 Gti�Black T'99 Gti - may she rest in peace - written off in a shunt on the A329m