Post #1
Does anyone have a working phone number for them?Thanks
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Team V6
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displaying posts 1 to 10 of 10
| Author | Subject: Parcel2go phone number |
 shimmy
Senior User  Location: Shrewsbury Registered: 17 Oct 2009 Posts: 571 Status: Offline |
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 Posted 19th Mar 2012 at 19:16
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eddy_gti6
Seasoned Pro  Location: Durham Registered: 20 Oct 2008 Posts: 8,716 Status: Offline |
Post #2
I have look for one before and as all i end up at is that annoying live chat thing. p**ses me off!________________________________________ Clicky: [url =http://www.306gti6.com]click here[/url] remove the space between [url & = |
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Posted 19th Mar 2012 at 19:20
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brownboy
Seasoned Pro  Location: congleton Registered: 13 Oct 2008 Posts: 1,371 Status: Offline |
Post #3
i think its all done on-line through the chat feature |
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Posted 19th Mar 2012 at 19:24
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Rich E
Forum Admin Location: Hertfordshire Registered: 27 Apr 2005 Posts: 7,757 Status: Offline |
Post #4
0871 330 8066They rely primarily on web based chat support though, so the call centre is only manned from 9 to 5 IIRC. FWIW I stopped using P2G after they screwed up a job, largely because they are so difficult to get hold of and even when I finally pushed one of the web chat monkeys far enough to give me the phone number they still made no effort to sort the problem out. Basically, if you're using P2G you better hope all goes well, because sorting it out if something goes wrong will be a nightmare. ________________________________________ Rich |
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Posted 19th Mar 2012 at 19:39
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Lecktorious
aka G.  Location: Edinburgh Registered: 08 Jan 2009 Posts: 920 Status: Offline |
Post #5
Rich E wrote: 0871 330 8066 They rely primarily on web based chat support though, so the call centre is only manned from 9 to 5 IIRC. FWIW I stopped using P2G after they screwed up a job, largely because they are so difficult to get hold of and even when I finally pushed one of the web chat monkeys far enough to give me the phone number they still made no effort to sort the problem. Sounds a lot like FarcelMonkey. If you can find the name of a company Director, trying pinging them an e-mail. Worked for me when I had continuous problems with the Monkeymob. ________________________________________ '98 Nile Blue 306 GTi 6 |
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Posted 19th Mar 2012 at 19:42
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dangti6
aka JKshooter  Location: Taunton, Somerset Registered: 15 Jun 2006 Posts: 10,305 Status: Offline |
Post #6
Remember, they are carrier middle man like many of the others. It is probably a small group of people operating from a bedroom.They are a customer of the main couriers, and your transaction is a collection of 'theirs', from your address. That is why they are cheaper than what you can get direct, as their account ships thousands of parcels a day. All they can do when you chase them is to chase the courier they dealt with. ________________________________________  |
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Posted 19th Mar 2012 at 19:46
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Rich E
Forum Admin Location: Hertfordshire Registered: 27 Apr 2005 Posts: 7,757 Status: Offline |
Post #7
dangti6 wrote: Remember, they are carrier middle man like many of the others. It is probably a small group of people operating from a bedroom. They are a customer of the main couriers, and your transaction is a collection of 'theirs', from your address. That is why they are cheaper than what you can get direct, as their account ships thousands of parcels a day. All they can do when you chase them is to chase the courier they dealt with. Yes, I am aware of this, but that does not excuse them lying to me, failing to chase their subcontractors, failing to take ownership of the problem and failing to give a crap about whether or not the problem gets sorted out. ________________________________________ Rich |
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Posted 19th Mar 2012 at 19:51
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shimmy
Senior User Location: Shrewsbury Registered: 17 Oct 2009 Posts: 571 Status: Offline |
Post #8
Im chasing up a delivery that hasnt arrived due to a problem somewhere along the line, gave me a number and it isnt even the right one.Havent heard much good about them to be honest. Thanks ________________________________________ Team V6 |
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Posted 19th Mar 2012 at 19:55
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brownboy
Seasoned Pro Location: congleton Registered: 13 Oct 2008 Posts: 1,371 Status: Offline |
Post #9
shimmy wrote: Im chasing up a delivery that hasnt arrived due to a problem somewhere along the line, gave me a number and it isnt even the right one. Havent heard much good about them to be honest. Thanks ive used them probly 20+ times and Know a few people who do and have never had a problem tbh (touch wood) |
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Posted 19th Mar 2012 at 20:12
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sergioiacobucci
Senior User  Location: High Wycombe Registered: 27 Nov 2007 Posts: 526 Status: Offline |
Post #10
Say No To 0870 is your friend, if you just search to find alternative number you should come across something that works or at least someone can put you through________________________________________ Phase 1 silver track car335i daily |
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Posted 19th Mar 2012 at 23:19
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