displaying posts 1 to 5 of 5

Author Subject: Urgent advice needed - where do I stand with Peugeot
hudson603

Senior User

Location: Burgess Hill

Registered: 29 May 2005

Posts: 988

Status: Offline

Post #1
Hi All,

At the beginning of July I sent the 6 into becks Peugeot for a service under the footprint scheme, anyway in that service (and for the life of me I don't know why but the aux drive belt was changed, a week after the drive belt shredded whilst I was driving flicking bits of rubber all over the engine bay, I managed to get the 6 back to Peugeot who fitted another belt free of charge and said they couldn't find anything that would have caused the "early" belt failure and that was that.

Yesterday I was sitting in traffic and I heard the flicking noise in the engine bay reappear, I knew what was about to happen and managed to drive the car to Pug for them to take a look. After an hour (time which I should have been at work) they tell me the belt needs replacing, they haven't got stock and it will need further investigation as to why its happening, after telling them I have to have a car they arrange to collect a courtesy car from the customer that currently had it so I could use it. Once they had collected it they set me up on the insurance and off I went, NO, as i went to get in the lovely 107 they had got me the guy realised the car didn't have tax! They then had to send someone down to the post office to renew the tax, 90 minutes later the sales guy they sent casually walked back in with the tax disc and then I was off back to work. In total out of work an additional 4 hours more than I should have been (popped to the hospital with the Mrs).

So I receive a phone call this morning from the guy at pug saying they think the problem isn't the belt and its one of the parts that the belt goes round that has a rubber component joining it and the other half of it which has perished and is causing mis alignment and in order to get that part and fit it its going to cost £300. I have told them they are not getting that from me as as far as I'm concerned its a problem they caused from when they changed the belt in the first place. The guy said after looking through the service records that the reason they changed it in the first place was because it had split so "they must have caught that belt just before it was going to shred and it was a problem before they worked on it. The work sheet/parts list I have from when it was first changed just says supplied and fitted aux drive belt no reason behind it so is it going to be my word against theirs? I really feel I shouldn't have to be paying out for this but part of me is thinking its an old car and could they be telling the truth..?

Any help you guys could give me would be hugely appreciated as I'm going in to the garage in the morning to see/talk about it.


Cheers
Steve
Posted 3rd Oct 2012 at 23:34
GTI-6

Regular

Location: Brisbane

Registered: 18 Apr 2012

Posts: 163

Status: Offline

Post #2
Hmmm. Honestly. Not sure which part they mean? But... give the age, it could well be perished and fell apart when they replaced the belt.

I'd be saying "ok, you guys fitted a belt that was obviously going to fail, supply a replacement belt please" (or words to this effect)

Get out of them which part has failed, buy yourself another, either fit it or get a garage that isnt going to charge you an arm and a leg for a 10 year old car to fit it. Pop your new supplied belt back on and thatll be that.


Side note, Just got quoted $9-12k to fit a new turbo on my missus Jeep by Jeep themselves. Sourced an OEM part, got a specialist to fit it, $2.5k all up.
Dealerships take the p*ss

________________________________________

Love thy 6
Posted 3rd Oct 2012 at 23:44
welshpug!

Capt Pedantic

Location: Bigend, Wales.

Registered: 27 Mar 2007

Posts: 25,838

Status: Offline

Post #3
Sounds like the crank pulley is well fudgered, but they only cost about £90 afsik, so another suc belt at say £20, plus 2 hours labour at £90. Can see easily how it mounts up.

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Bring on the Trumpets.

Posted 3rd Oct 2012 at 23:52
stan_306gti6 Forum Admin

Location: Kent

Registered: 18 Jan 2004

Posts: 21,768

Status: Offline

Post #4
welshpug! wrote:
Sounds like the crank pulley is well fudgered, but they only cost about £90 afsik, so another suc belt at say £20, plus 2 hours labour at £90. Can see easily how it mounts up.


^^ This.

If it were me, I'd buy a new crank pulley from Rich W, a new aux belt from a factors and fit it at home. You'd be looking at £100. Yes

________________________________________

"Supercharged - 454.1bhp/317.5lb/ft"
Peugeot 306 GTi-6
2000 (X), Moonstone Love
Posted 4th Oct 2012 at 06:58
owain

Seasoned Pro

Location: Essex

Registered: 20 May 2009

Posts: 9,185

Status: Offline

Post #5
Yup, to be honest it's an old car, and the garage replaced the belt which is what they were paid to do. Unfortunately, that doesn't by any means infer any kind of warranty on any other parts of the engine.

It's be equivalent to me paying for Pug to replace my timing belt, but my oil pump being knackered and writing off my engine. Not a part they touched, so not their problem. And rightfully so, if I were a garage I wouldn't want to be warranting an entire engine just because I'd changed the spark plugs.

So unfortunately as others have said, there's nothing you can do except try to source the parts cheaper. Also for a job like that, I really wouldn't bother going to Peugeot, just take it to your local garage.

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Posted 4th Oct 2012 at 07:24

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