displaying posts 26 to 30 of 30

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Author Subject: Where do i stand?
lukejenks101

Seasoned Pro

Location: Bristol

Registered: 15 Mar 2008

Posts: 5,694

Status: Offline

Post #26
I have but they're not having any of it, our master tech spoke to thier workshop controller and said the should have measued how much the tensioner was over tensioned by with a seam guage and the toom photos and the bloke was just stumped, just didnt have a response, i've only managed to speak to service managers so far and vw uk, next il try the dealer managers if they're in.

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PS3 I.D - jenkers101

Live i.d - Lukejenks1201
Posted 17th Dec 2011 at 08:57
rallyeash

Seasoned Pro

Location: Devizes

Registered: 11 Dec 2006

Posts: 4,424

Status: Offline

Post #27
make an appointment to go and see him. best way is to thrash it out face to face.

i'd tell them you want all the original parts fitted back on correctly free of charge as you didnt authorise them to go ahead.



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230 hp 2.1 16v XU 205 rallye on jenveysHyper Project thread here
309 3dr K20 Type R
Posted 17th Dec 2011 at 10:52
lukejenks101

Seasoned Pro

Location: Bristol

Registered: 15 Mar 2008

Posts: 5,694

Status: Offline

Post #28
I spoke to the brand manager at the dealership that done the work today and he seemed very helpful, he is going to investigatte on monday and get back to me

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PS3 I.D - jenkers101

Live i.d - Lukejenks1201
Posted 17th Dec 2011 at 10:58
rallyeash

Seasoned Pro

Location: Devizes

Registered: 11 Dec 2006

Posts: 4,424

Status: Offline

Post #29
keep a log of everything talked about Thumbs up

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230 hp 2.1 16v XU 205 rallye on jenveysHyper Project thread here
309 3dr K20 Type R
Posted 17th Dec 2011 at 10:59
arigti6

Seasoned Pro

Location: Wiltshire

Registered: 24 Jan 2010

Posts: 2,365

Status: Offline

Post #30
Heritage are a load of C*nts... Fact! Sad

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I Live for the 306 Ninja

TEAM CHERRY PINK RALLYE
2008 BMW ///M 320d
Posted 17th Dec 2011 at 16:28

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